Welcome to Ebsource.ca. Our website is dedicated to providing Canadian employers and employees with timely news, trends, and insights into employee benefits.

To learn more about us, please visit our About Us.

Our Commitment to Your Privacy

This Privacy Policy explains how we handle your personal information, what we collect, how we use it, and your rights when you use our website. Our approach is built on Canada’s fair information principles, ensuring you have control over your data. By using EBSource.ca, you are agreeing to the practices described in this policy.

What Information We Collect and Why

We only collect information that is necessary for us to provide and improve our services. The purposes for collecting information will be identified before or at the time of collection.

a) Information You Voluntarily Provide:

When you interact with our site, you may choose to share information with us in different ways, including when you:

Subscribing to our newsletter: We collect your name and your email address to send you the content and updates you requested.
Filling out a contact form: We collect your name, email, and the message you provide so that we can respond to your inquiries.
Leaving a comment: We collect your name and email address to help prevent spam and to notify you of replies.
Creating an account: If you decide to set up an account, we may ask to collect your name, email, job title, and industry to personalize your experience and provide more relevant content.

Why we collect it: This information is used to directly fulfill your requests, provide the customer support you need, and help build a community on our site.

b) Information We Collect Automatically:

As you browse EBSource.ca, we automatically gather technical data about your visit. This includes:

Usage Details: Such as your IP address, the type of browser, the operating system you use, and the specific pages you access.
Interaction Data: How you found our site (e.g., from a search engine or another link), the time you spend on pages, and what you click on.

Why we collect it: This data helps us understand how users interact with our content. We analyze these patterns to identify popular topics, improve website navigation, and ensure our site functions correctly on different devices and browsers. This is for analytical purposes only and not to identify you personally.

How We Use Your Information

We are committed to using your personal information responsibly and only for purposes that are reasonable under the circumstances. Here is a breakdown of how we handle the data you entrust to us:

To Deliver and Customize Your Content: We use your information to send you the specific employee benefits news and insights you signed up for. We also look at general user engagement trends to help us tailor our content, making it more relevant and useful to our audience as a whole.
To Communicate With You: When you reach out with questions or need assistance, we will use your information to respond to your inquiries. This also includes sending you the newsletters you have requested and providing other support-related communications.
To Enhance Our Services: We analyze how users interact with our website and consider the feedback you provide. This helps us understand what is working and where we can improve, allowing us to continually refine our platform for a better and more intuitive user experience.
To Maintain a Secure Environment: We actively monitor for and defend against fraudulent activity, spam, and unauthorized access to our website. Your information helps us safeguard our platform and enforce the rules outlined in our terms of service, ensuring a secure experience for all users.
To Fulfill Our Legal Duties: We will use your information as required to comply with our obligations under applicable Canadian laws and regulations.

Should a situation arise where we intend to use your information for a purpose not described here, we will contact you to obtain your explicit consent before proceeding.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your data will only be shared in the following specific and limited situations:

With Our Service Partners: We work with third-party companies for services like website hosting, email delivery (for our newsletters), and analytics. These partners are contractually obligated to protect your information and are only permitted to use it to perform the services we’ve requested.
For Legal Reasons: We may disclose your information if required by law, such as in response to a court order or a valid request from a law enforcement agency. We will only disclose the specific information required.
To Protect Our Rights: We may share information to protect the rights, property, or safety of EBSource.ca, our users, and the public.
With Your Explicit Consent: For any other purpose, we will first explain why we want to share your information and obtain your express consent before doing so.

Cookies and Tracking Technologies

Like most websites, ours uses “cookies”, which are small data files stored on your device. They help our site function and allow us to understand how you use it. We use them to:

Remember your preferences (like if you’ve already accepted our cookie notice).
Gather analytics about site traffic and user behaviour to improve our content.

You have full control over cookies and can disable them through your browser settings. Please note that if you disable them, some parts of our website might not function as smoothly.

If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Data Security

Protecting your personal information is a responsibility we take very seriously. We use a combination of procedural, digital, and physical security measures to guard your data against unauthorized access, modification, or loss. These protections include practices like data encryption and strict access controls within our organization.

However, it’s important to be realistic: no system connected to the internet can be 100% impenetrable. While we are dedicated to employing robust security standards to protect your data, we cannot guarantee its absolute security against every conceivable threat.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Privacy Rights in Canada

Because we operate in Canada, you are protected by Canadian privacy law (PIPEDA), which gives you specific rights and control over your personal information. These include:

The Right to Access: You have the right to ask for a copy of the personal information we hold about you.
The Right to Correction: If you find that any information we have is incorrect or incomplete, you have the right to ask us to update it.
The Right to Withdraw Consent: You can change your mind and withdraw your consent for us to use your information at any time. For example, you can opt out of our newsletter by clicking the “unsubscribe” link found in every email. Please note that legal or contractual obligations may sometimes prevent the immediate deletion of all data.
The Right to Challenge Our Practices: If you have concerns about how we are handling your information, you have the right to voice them.

To exercise any of these rights, please contact our Privacy Officer using the details below. We will respond to your request promptly and respectfully.

Children’s Privacy

Our website and content are created for a professional audience and are not directed at individuals under the age of 16. We do not intentionally collect personal information from children. If you believe we have accidentally collected data from a child under 16, please contact us immediately, and we will take swift action to locate and delete that information from our systems.

Changes to This Privacy Policy

We may need to update this policy from time to time to reflect changes in our services or to comply with new legal requirements.

When we make significant changes, we will make sure you know about them by posting a clear notice on our website and updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.

Contact Us and Accountability

We are accountable for the personal information in our care. If you have any questions or concerns related to our Privacy Policy, please contact us at the following information:

EBSOURCE

Phone: +1 877-611-6722
Address: 500 4 Ave SW #2500, Calgary, AB T2P 2V6, Canada